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MIME-Version: 1.0
Date: Wed, 14 Jan 2026 01:51:14 +0200
From: heads@naturallights.biz
To: Twilio Support <support+id7R2JV1-Y2DRX@twilio.zendesk.com>
Subject: Re: Request# 24708130 | Ban
In-Reply-To: <7R2JV1Y2DRX_6966d6f415456_6a6d34803a4819_sprut@zendesk.com>
References: <7R2JV1Y2DRX_6966d6f415456_6a6d34803a4819_sprut@zendesk.com>
User-Agent: Roundcube Webmail/1.6.9
Message-ID: <8e490906145bfebcd6da1a75f922318b@naturallights.biz>
X-Sender: heads@naturallights.biz
Content-Type: text/plain; charset=UTF-8;
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On 2026-01-14 01:36, [System] Zenticket (Twilio Support) wrote:
> ## In replies all text above this line is added to the ticket ##
> 
>  unified_acct_US1567aae4bdbeaa3fb1599cf4f89db4aa
> 
>  Jan 13, 2026, 3:36 PM PST
> 
> Dear SendGrid Customer,
> 
> Unfortunately, your email practices have caused our automated systems
> to flag your account for termination. Your sending practices, metrics
> and external reputation are indicative of abuse and as such your
> account has been closed.
> 
> We sincerely apologize for this account being closed, and for any
> inconvenience this may cause you.
> 
> Sincerely,
> SendGrid Compliance
> 
> **Please respond directly to this ticket in order to start the
> reactivation process.** We apologize for any inconvenience this may
> have caused. Thank you for using SendGrid.
> 
> Customer UserID: 58532483
> Customer Username: unified_acct_US1567aae4bdbeaa3fb1599cf4f89db4aa
> Customer Email: heads@naturallights.biz
> 
> -------------------------
> Your Twilio Ticket ID # 24708130
> View your ticket in Help Center:
> https://help.twilio.com/tickets/24708130
> Encoded ID # [7R2JV1-Y2DRX]
> 
>  This email is a service from Twilio. Delivered by Zendesk [1].
> [7R2JV1-Y2DRX]
> 
> Links:
> ------
> [1] http://www.zendesk.com

Hello Team,
I hope you are doing well,

I did not engage in any strange conduct on my account, so why would it 
be closed? I saw this error when I tried to log in. This account is not 
accessible to you. For assistance, please get in touch with your 
administrator or support. Additionally, I received this ban mail on my 
mail ID after checking my mail.

Best Regards,
Heads

Sid Gifari From Gifari Industries - BD Cyber Security Team