Sid Gifari From Gifari Industries - BD Cyber Security Team
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Return-Path: <294-TKB-300.0.488779.0.0.60579.9.200050636-0-337@marketopages.twilio.com> Delivered-To: charles_nichols@naturallights.biz Received: from mgh-web11.maghost.ro by mgh-web11.maghost.ro with LMTP id aNIEJR3yJWkcqQIAJwI5NA (envelope-from <294-TKB-300.0.488779.0.0.60579.9.200050636-0-337@marketopages.twilio.com>) for <charles_nichols@naturallights.biz>; Tue, 25 Nov 2025 20:14:53 +0200 Return-path: <294-TKB-300.0.488779.0.0.60579.9.200050636-0-337@marketopages.twilio.com> Envelope-to: charles_nichols@naturallights.biz Delivery-date: Tue, 25 Nov 2025 20:14:53 +0200 Received: from o6.smtpgw.twilio.com ([149.72.185.22]:50714) by mgh-web11.maghost.ro with esmtps (TLS1.3) tls TLS_AES_128_GCM_SHA256 (Exim 4.98) (envelope-from <294-TKB-300.0.488779.0.0.60579.9.200050636-0-337@marketopages.twilio.com>) id 1vNxZ1-00000000jpC-0eeP for charles_nichols@naturallights.biz; Tue, 25 Nov 2025 20:14:53 +0200 DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=marketopages.twilio.com; h=date:from:subject:mime-version:content-type:list-unsubscribe-post: list-unsubscribe:reply-to:to:cc:content-type:date:from:subject:to; s=s1; bh=1dReIqhhUAbtOyoviUGsk6KwBZWqJY77JDSteSp/WWc=; b=rHkk8yllDH5L41gp8wj5Cp1HY5zjfcstbW6hju8++MoP5zruE80QouuDnB36DuU92atJ I23TjfZUiexKesZ/h4OGazvxI1YXeIwr9dIhiNQyP0EqxGEU/kMQpAABFyLd/KLTtCBut0 lJDKTZveG+kXrH5+nXrPmhTji7sVyw4ZZDcWnY0akiN4g5mYTw8IJUbijKkvuyuwDKwRXB 4iW76K/ZXFydXjXth7C+/8hs05kW0KoqU8/iMV0qiP55XeI3onuGT4zEh1+cfWEpjoHza4 gP/4Gups9Cmcf3zvgtJTlc/vl0Aj33N4BDG2CoDQUKSR3EIbs8NcVjzA4oV2xN7Q== Received: by recvd-586cc6856c-v5nz5 with SMTP id recvd-586cc6856c-v5nz5-1-6925F1F3-4A 2025-11-25 18:14:11.650029652 +0000 UTC m=+15038985.666186822 Received: from marketopages.twilio.com (unknown) by geopod-ismtpd-1 (SG) with ESMTP id 9zWcNgtQSAS-nYX0cb1X2g for <charles_nichols@naturallights.biz>; Tue, 25 Nov 2025 18:14:11.564 +0000 (UTC) X-MSFBL: 9yA71G+Jgo9O+Hend8Sbc38cHaBUUNnpSIxIIUYId9w=|eyJnIjoiYmctc2pkLTM wOSIsInIiOiJjaGFybGVzX25pY2hvbHNAbmF0dXJhbGxpZ2h0cy5iaXoiLCJ1Ijo iMjk0LVRLQi0zMDA6MDo2MDI1ODo2MDg0NTg6MTY1ODA1Nzo2MDU3OTo5OjQ4ODc 3OToyMDAwNTA2MzYtMC0zMzciLCJiIjoiZHZwLTE5Mi0yOC0xNDctNTQifQ== Date: Tue, 25 Nov 2025 18:14:11 +0000 (UTC) From: Team Twilio <teamtwilio@team.twilio.com> Message-ID: <1290285357.217548595.1764094158698@sjmktmail-batch1e.marketo.org> Subject: Stay alert: How to spot fraud and fake Twilio and Twilio SendGrid emails MIME-Version: 1.0 Content-Type: multipart/alternative; boundary="----=_Part_217548594_883614110.1764094158698" X-Binding: bg-sjd-309 List-Unsubscribe-Post: List-Unsubscribe=One-Click List-Unsubscribe: =?us-ascii?Q?=3Chttps=3A=2F=2Flinks=2Etwilio=2Ecom=2Fu=2FMjk0LVRLQi0zMDAAAAGeWy1XYrGRWqk3m-?= =?us-ascii?Q?IVd7Q=5F1Hj0akP3GjCqYlACORYSA4JK0g04ibigz?= =?us-ascii?Q?ormQJUGdh2NCdIKL8IyCmAPaEg=3D=3FemailAddres?= =?us-ascii?Q?s=3DMjk0LVRLQi0zMDAAAAGeWy1XYeBSXg4Kj=5Fv7A?= =?us-ascii?Q?4DbYwOqFeCjH8o8uSFrdCPwFNYpfUcXkcK-A0IL?= =?us-ascii?Q?1ks3dlzZp1tLYTCLXPq4KvnkzdWUDqs=3E=2C?= =?us-ascii?Q?_=3Cmailto=3AK52HGVKPGEZHE5KYOE2VGU3IM5BHS3BUIVZUM2KPJRZVI2SYGU3ES2?= =?us-ascii?Q?3PHBZUYVJSPJWXGPI=3D=2E488779=2E60579=2E9=40unsub?= =?us-ascii?Q?-sj=2Emktomail=2Ecom=3E?= X-MarketoID: 294-TKB-300:0:60258:608458:1658057:60579:9:488779:200050636-0-337 X-PVIQ: mkto-294TKB300-000001-000000-488779 X-Mailfrom: 294-TKB-300.0.488779.0.0.60579.9.200050636-0-337@marketopages.twilio.com X-MktArchive: false X-MSYS-API: {"options":{"open_tracking":false,"click_tracking":false}} X-MktMailDKIM: true Reply-To: teamtwilio@twilio.com X-SG-EID: =?us-ascii?Q?u001=2ENk4spDgCPTkiaqJ1ovlm5OVvN=2F419hHXNHc1eiYabNdfwKlSndKrEQwm+?= =?us-ascii?Q?iK3TA6Qo2X4maGhncX12GLyzEhCJDO4E=2FmfjVwG?= =?us-ascii?Q?LQkBtiqVXUxSrPfisW6iUPhefFccmK127Os+y=2FN?= =?us-ascii?Q?2Td0=2Fpk=2FZYDdRER3Xohd91OV37vcwwXiizVZcS=2F?= =?us-ascii?Q?LN5kQma1yG8xaraGbjGhZ0Z1vt0VzwiMLKXPN1k?= =?us-ascii?Q?stwPE3OlUav9p7tLknd9lpkJFosaXoXEoktB=2FCK?= =?us-ascii?Q?nCkipeTkhRhY0VIlkjIYhM4p5w=3D=3D?= To: charles_nichols@naturallights.biz X-Entity-ID: u001.7NTIIhlvlkaVHfbCmGrlEw== ------=_Part_217548594_883614110.1764094158698 Content-Type: text/plain; charset=utf-8 Content-Transfer-Encoding: quoted-printable <https://u3528416.ct.sendgrid.net/ls/click?upn=3Du001.g2DXLgXBUJK96crKtJKHY= ILvaX7M6fauqf5QqJEW0CN4nzOJ-2BjxPDYnpBzDaW8gczP2TN4C6p0K8J6Y1-2B-2F-2Bbg7As= ahK8sU9bch3LweegBcLxv25zNsqdtOXGDRgRsyQ-2F3otspM8fjoiwiJPk7okHrUKPyBcm7lZ8k= ek6yhQ51tp54i-2BUefnYcM3FSbYM6vJEIYwV_fylF09WDx4VRLHs1TE6by-2BBG7a-2FGCqEfG= Cn-2BcOhNwQAU-2FjVnSSErjkqbG0-2F422WlhgmXpyRSc68Dd9TpoAucS4ZET1h7i-2FyomKpY= fyBNrKvhJ9pfkFs8hSf-2F1kYJnJ0c7GdeYB12SZvc7x8egeYf4CBsc-2F2GWBVxKbdN9WeROHC= 5YDT2DKtJYs2VNHlOErITAKFhRD4ER6NG7dke4-2FammBN-2BduiQ-2Bsbc9m3h5pHmh0w-3D> Black Friday and Cyber Monday are just around the corner, and we know you= =E2=80=99re focused on connecting with customers during one of the busiest = times of the year. With higher traffic volumes, it=E2=80=99s also not uncom= mon to see a little extra noise from bad actors. We=E2=80=99re reaching out about this so you can spot these signals early a= nd protect yourself and your customers. In that same spirit of preparedness= , we also want to help you brush up on account security since we=E2=80=99ve= seen an increase in phishing campaigns that attempt to impersonate Twilio = and Twilio SendGrid. These brand spoofing attempts can be convincing, but there are clear signs = to watch for. Here=E2=80=99s how to spot them and keep your account secure. How to spot brand impersonation and other suspicious messages If you receive an unexpected email claiming to be from Twilio or SendGrid, = watch for these red flags: - Fake domains or sender addresses: Scammers register domains that look alm= ost identical to ours, like using =E2=80=9Ctwiliio.com=E2=80=9D (with two i= 's) instead of =E2=80=9Ctwilio.com <https://u3528416.ct.sendgrid.net/ls/cli= ck?upn=3Du001.g2DXLgXBUJK96crKtJKHYILvaX7M6fauqf5QqJEW0CN4nzOJ-2BjxPDYnpBzD= aW8gc9Uemax5R5r8Hv5GSgvprxnxB8QwPjDGzayGOBuYtV4Kk1JJI1O2VzyDsnzpF-2FgvyeVlp= YoJOuU9UrVme-2BwWCeH5XT2RH8VIyWp5cO5-2Bu9pfFdNGM-2ByZmoxPBDdAZa3nbaa1i_fylF= 09WDx4VRLHs1TE6by-2BBG7a-2FGCqEfGCn-2BcOhNwQAU-2FjVnSSErjkqbG0-2F422WlhgmXp= yRSc68Dd9TpoAucS6tu1gdGS2MZKYAThWWeR75bf2Z49XkuOYey4aFUkOq4KfK9qCPJbNXsVKl7= LntfsCY5oacEqMflSrApNCFP6a9eWps0A6GXfFio0qfsRk5NLLdxL6Y-2FfyR0MSq9H9HWEQH2-= 2FJoWZXY7gWYwbOXbhoU-3D>=E2=80=9D - Copied branding: Bad actors may steal our logos, colors, and email templ= ates to make their messages look authentic. Just because an email has a Twi= lio or SendGrid logo doesn't mean it came from us. Always check the sender = and the actual domain the email came from. - Lookalike websites and suspicious URLs: Fake login pages are designed to= mimic our Console or SendGrid interface, often using URLs that are just on= e or two characters different from the real thing. - Urgent language: Twilio does occasionally send time-sensitive notificati= ons when there are real issues affecting your account. Legitimate Twilio al= erts will direct you to the Twilio Console to resolve issues, and we=E2=80= =99ll never ask you to verify your account or share sensitive information v= ia email. However, scammers will use urgency to trick you into acting witho= ut thinking. We'll never ask you to share your password, two-factor authentication codes= , or recovery codes and we'll never request payment through gift cards or c= ryptocurrency. If someone claiming to be from Twilio asks for these things,= it's not us.=20 If you receive any suspicious messages, please forward them to the Twilio F= raud team at fraud@twilio.com <https://u3528416.ct.sendgrid.net/ls/click?up= n=3Du001.g2DXLgXBUJK96crKtJKHYILvaX7M6fauqf5QqJEW0CN4nzOJ-2BjxPDYnpBzDaW8gc= ZtEEBvbsnCcxQHYuZ8VsqIAi-2FQD9P0G7rqXQF0ifxPMFB6Ah08G2ySyg-2BGr7YCYXFjWon3a= gx7dL6DcdeYPX5FcFmQ-2F6mTU0xtZ0TenWbyOgpYIuzOp8MwO7KsfuyvroIbr6_fylF09WDx4V= RLHs1TE6by-2BBG7a-2FGCqEfGCn-2BcOhNwQAU-2FjVnSSErjkqbG0-2F422WlhgmXpyRSc68D= d9TpoAucSwqBf6kPsmGWj3AXFwLCrpeUC-2FvCgCuEREcj6wXqMJpVCBQiTCV4SnCSpD8pPnLDp= FvkWl-2FEQ-2F5ks0furf15Nm-2B5APBndO9agha4fq0npQRJRSICJszhmU3PuB9WE7eO5vg7ta= QqIR4Ha-2Fs28CWMsNk-3D> and we'll investigate. What to do if you've already clicked a link or entered information We understand this can happen, and we recommend taking these steps to secur= e your account right away: - Stop interacting with the site immediately: Close the website and don't e= nter any additional information. - Change your passwords right away: Update your Twilio or SendGrid passwor= d immediately, and if you've used that password anywhere else, change those= too. If you're a SendGrid account owner, we recommend updating passwords f= or your teammates as well. For Twilio accounts, consider updating passwords= for other users on your account. Using unique passwords for each service h= elps protect you. - Add two-factor authentication to your account: Adding this extra layer o= f security makes it much harder for anyone to access your account, even if = they have your password. Follow this guide to set up two-factor authenticat= ion on your Twilio account <https://u3528416.ct.sendgrid.net/ls/click?upn= =3Du001.g2DXLgXBUJK96crKtJKHYILvaX7M6fauqf5QqJEW0CN4nzOJ-2BjxPDYnpBzDaW8gcf= 0pQW7l3LJ5-2BQ0DSs3QC1fJWidw-2B8HrkCtLzTTUxOrCnRvUOwHglyAt68d7U3GRvUnPRLe8O= squUNVN9cxvB08kXTBTlVMTZLeTkNucpB4uGQSQKL6-2BjGaIYlggzXAmA4tb8_fylF09WDx4VR= LHs1TE6by-2BBG7a-2FGCqEfGCn-2BcOhNwQAU-2FjVnSSErjkqbG0-2F422WlhgmXpyRSc68Dd= 9TpoAucSwhmcvXt8hnaK2lpWf3-2FM597-2FQacbdOS4stlQSuHA6ESRWBezqydTlmEwAUH0PkC= NrcWWQZQntztDNXmZgV6L1c-2FncJxNiI7JjODTbPl4axRrhsS7mFvK5n2V2FngiCZbXrJWY58D= mt5cRVWUnonheU-3D> and this guide for setting it up in Twilio SendGrid <htt= ps://u3528416.ct.sendgrid.net/ls/click?upn=3Du001.g2DXLgXBUJK96crKtJKHYILva= X7M6fauqf5QqJEW0CN4nzOJ-2BjxPDYnpBzDaW8gcw5qZfkHJtQCBNwklX4t23Xg-2BnjOdFF7M= 5pALR-2Bs19UVIFwVf1woOh12Qvha1HhDxyS5-2FrgyPJLWACWr9OEwYqkUeS3k7qi-2BViExBk= JCziQ1zWRXkgnlzT2xnci-2B6HkCzYftt_fylF09WDx4VRLHs1TE6by-2BBG7a-2FGCqEfGCn-2= BcOhNwQAU-2FjVnSSErjkqbG0-2F422WlhgmXpyRSc68Dd9TpoAucS2NDhtGf1PZ8R7b7Ztp-2F= YuAZGS9MbMIMGH9II-2By1-2Ba5IxS7Sb3IZT2B3JXlyGXU2YdEEAaxS0XmNv7StzesGmkwGZij= 7BliExOTjhcqhUVeoZBVNaRoRDJUbT4j1A6DOv1DUfkRH8M38sBGAiah36qE-3D>. - Rotate your API credentials: This ensures that any compromised keys can'= t be used to access your account. - Review your recent account activity: Look for anything unexpected, like = changes to your settings or API calls you didn't make. If you spot somethin= g concerning, let us know right away. - Reach out to our Twilio Help Center Assistant: If you have any questions= , visit our Twilio Help Center Assistant <https://u3528416.ct.sendgrid.net/= ls/click?upn=3Du001.g2DXLgXBUJK96crKtJKHYILvaX7M6fauqf5QqJEW0CN4nzOJ-2BjxPD= YnpBzDaW8gc9gLZZ4R44-2FapaP9yeKkvboAhiG1SY3Qk5n-2FPBDI2pQN8vlbPUzeFoLaMdd1a= kLgjyIbUgnBdj9JfuCSLxZxDX977Ke5QoBKbqSdsfZ9D8k-2BFPSxHRHoQ-2B1eMjHHXpYcxS5R= a_fylF09WDx4VRLHs1TE6by-2BBG7a-2FGCqEfGCn-2BcOhNwQAU-2FjVnSSErjkqbG0-2F422W= lhgmXpyRSc68Dd9TpoAucS0bEk61OdzZ3I42CwN8L3YKMtbYSnLYFtzpjo6sn8GJaS05oTLT8iy= 38CLM8SKUui8HNDgkTey5DjAXzCLRFN5M3-2Bu82BpBtsQHYXdu32FgqKYBFdIEBB6NlcADS6Aa= gWfRUvdBotDTVyzQSfNG2yts-3D> for more information on keeping your account s= ecure. Need a hand? For more information about protecting your account and more, check out thes= e resources: - Enable Two-Factor Authentication on your Twilio Account <https://u3528416= .ct.sendgrid.net/ls/click?upn=3Du001.g2DXLgXBUJK96crKtJKHYILvaX7M6fauqf5QqJ= EW0CN4nzOJ-2BjxPDYnpBzDaW8gcf0pQW7l3LJ5-2BQ0DSs3QC1fJWidw-2B8HrkCtLzTTUxOrC= nRvUOwHglyAt68d7U3GRvUnPRLe8OsquUNVN9cxvB08kXTBTlVMTZLeTkNucpB4uGQSQKL6-2Bj= GaIYlggzXAmA8SPx_fylF09WDx4VRLHs1TE6by-2BBG7a-2FGCqEfGCn-2BcOhNwQAU-2FjVnSS= ErjkqbG0-2F422WlhgmXpyRSc68Dd9TpoAucSxsR9iHPRYNh2YS0ESecE-2FsCZ88kpJ478N9b6= cvEwNr7D3xs5S0hnH3G88VrHATju-2Fl1l0KvMAp4zXg1Pt7qEnFyteYOY1XVpztYHRpZvUQqzQ= fye0Y-2FGvWWlkq1FsboXe-2Bi7bbQnovNuEFnz-2BbEYI4-3D> - How to change your Twilio password <https://u3528416.ct.sendgrid.net/ls/= click?upn=3Du001.g2DXLgXBUJK96crKtJKHYILvaX7M6fauqf5QqJEW0CN4nzOJ-2BjxPDYnp= BzDaW8gcp3FvrJ5mZQeGJHQfzk69-2FAqZek0BdBOORYk53OJlwdZuclKTMwZrY1U31U29PK9qz= b-2FHq9IBY7STV-2FXdzdDiw6Hr4TdgLWtWli2edH1jbM7TqMn57XqLgjCE256RtMPfq7_4_fyl= F09WDx4VRLHs1TE6by-2BBG7a-2FGCqEfGCn-2BcOhNwQAU-2FjVnSSErjkqbG0-2F422WlhgmX= pyRSc68Dd9TpoAucS0jD05o-2BW-2FdBk-2BDKIyIVThXK3VSYQmunwcQ-2B1f-2B1Frb0rwfm2= 6NnpEIY3sKjfUNKvB4gIGQXIEUVXCKJeRbHnePhPfO4-2FwUJ3byRzQysbxCiuYX1qmMkTuOSIC= vVtdhBN0dOugEcbvbGYTjCydo-2B2-2BY-3D> - Anti-Fraud Developer's Guide <https://u3528416.ct.sendgrid.net/ls/click?= upn=3Du001.g2DXLgXBUJK96crKtJKHYILvaX7M6fauqf5QqJEW0CN4nzOJ-2BjxPDYnpBzDaW8= gcq-2F-2BR47SbJ1Rb8ESbCwpwVpIX9GfAhMeVSv3V6xLbSArs-2F6H-2BqCJIZVgt2INuApaWC= cgU9et8Vu-2BaCoxcLn82JFrfxZUCMGUQWY1zXBG4CdpKAFBs2Bfd-2F6C-2FLNv9lC2BuxrE_f= ylF09WDx4VRLHs1TE6by-2BBG7a-2FGCqEfGCn-2BcOhNwQAU-2FjVnSSErjkqbG0-2F422Wlhg= mXpyRSc68Dd9TpoAucSwrJQeC-2FX768NHm1CUG9P6hzB6t-2FVRSdBl7vD9f4YtJ2Plg-2FS1L= pavkenf5l2ImZBgC-2FjB92qOfnN1pyYfLpEZ8Yv5yIWr-2FtOcTG2XerO6oqSSZk1-2BYSNK6H= beXwcatf9mbv2GGvGO4JHc4PGswGnSg-3D> - Twilio Trust Center <https://u3528416.ct.sendgrid.net/ls/click?upn=3Du00= 1.g2DXLgXBUJK96crKtJKHYILvaX7M6fauqf5QqJEW0CN4nzOJ-2BjxPDYnpBzDaW8gcqNISniG= 4Au8XGvP0fkR6t05suM1LxJx6uI8CiJ1SFuDARJvf-2B2JBYp0oxR6Q-2FEZjsKCBeq46OSnt5i= QM0soAXelsrpP3Zi90SmqLx2PH1RxOtFI-2F-2BUpz9-2Bs5tFaMItZ3AWK8_fylF09WDx4VRLH= s1TE6by-2BBG7a-2FGCqEfGCn-2BcOhNwQAU-2FjVnSSErjkqbG0-2F422WlhgmXpyRSc68Dd9T= poAucS-2Bm0h9ocVl0EGe-2FpQrLev-2BnoMoY7gVJG1WZ6QIsi0w0KOoZmQWl-2BGfdSS5wFVh= n0W2C3UCyMytoWSiUJzkJF17nuhmxttN8V5et7BkVSHwX5Mo1pxwtvHgTMyNH6WY3vMNp6wAm61= EwdQFQF7lRECrk-3D> - Auth Tokens and How to Change Them <https://u3528416.ct.sendgrid.net/ls/= click?upn=3Du001.g2DXLgXBUJK96crKtJKHYILvaX7M6fauqf5QqJEW0CN4nzOJ-2BjxPDYnp= BzDaW8gc8DZRiEkJ0sXTdQcjS8cD1biCbq1xxmq5zk5oEhIHq6iYR9r10hsoM-2ByJPzRM-2FwW= xkuIgCaHs3RCxDLPW3S8aD0r9JyzLKuUHD7m34fAjn29VdPakWCMa94deKgdedsh2hjR9_fylF0= 9WDx4VRLHs1TE6by-2BBG7a-2FGCqEfGCn-2BcOhNwQAU-2FjVnSSErjkqbG0-2F422WlhgmXpy= RSc68Dd9TpoAucS9n1XN4mVSxcUqUl6wh49IG4KGWD5YYiVIepIhw0-2Fa-2B06B2eTziaOpugI= PbVk7TqF8qpNQZnIOHn-2FkqEGvheupGXya3GioeaZSGcTVyPZvHj5f1d-2BMbmCbb-2FEUBISK= ePBN-2BtPnvGOWS-2FaaG8LmpmgNg-3D> - Proactive Steps for Customers Experiencing Account Takeover <https://u35= 28416.ct.sendgrid.net/ls/click?upn=3Du001.g2DXLgXBUJK96crKtJKHYILvaX7M6fauq= f5QqJEW0CN4nzOJ-2BjxPDYnpBzDaW8gcfH5QlfQD1-2Bvqds0VPargjbXvbG7yp3F5Rp0gxAYf= Ekp90-2BglXci9BOjkuzREclz0KZSiRE7RLGC-2BJ2RVnW2nUVE2kJNDddBundqCfVoNPNZxkUK= XqYys0-2F22-2BYmfkJqxpPRp_fylF09WDx4VRLHs1TE6by-2BBG7a-2FGCqEfGCn-2BcOhNwQA= U-2FjVnSSErjkqbG0-2F422WlhgmXpyRSc68Dd9TpoAucSwAobxhti-2BqYLS3jpFE4hc4uZL1a= EMiXV-2BcOSFIxdJiQUze8Mok1cEv0pDAoGt4czWIkEYyNOFoaNg4w3lxOBigqdoXtVqVj-2FQg= PxyWoCalU-2F7JnPL1KbvG55INmQZpOs0fDz98Jz6-2FueqwVM48vIis-3D> - October 2025 Fraud Update: How ISVs can Prepare for the Holiday Season <= https://u3528416.ct.sendgrid.net/ls/click?upn=3Du001.g2DXLgXBUJK96crKtJKHYI= LvaX7M6fauqf5QqJEW0CN4nzOJ-2BjxPDYnpBzDaW8gc0aEP0sGESd4YTwyYMMEnhXfBY0f9Ctw= 9iQuEApdPC2VDSPJ65bkljMig5N2neuPkG-2FADGNqEFcCy5w1hIOk2HBw-2BiJ9saoTpcXlQYc= qu5CmWeDsE1Xj-2BUafd1fu94IjE_2EP_fylF09WDx4VRLHs1TE6by-2BBG7a-2FGCqEfGCn-2B= cOhNwQAU-2FjVnSSErjkqbG0-2F422WlhgmXpyRSc68Dd9TpoAucS8tAnbU-2FNhO0yJ5j7qnpa= UtkhIsVfpeK-2BNJV7CpYAt6DtLTyA7ggOvCZNavgKzmOnW3XKSHiMNse1iOnjgAtDEvhe6tX4g= lClGQ2ruoatPR8iVVTXONEIOnBG4vOllwJzzAa1iU2I0SQS7ugUL6S33k-3D> - Setting Up Two-Factor Authentication | Twilio SendGrid <https://u3528416= .ct.sendgrid.net/ls/click?upn=3Du001.g2DXLgXBUJK96crKtJKHYILvaX7M6fauqf5QqJ= EW0CN4nzOJ-2BjxPDYnpBzDaW8gcw5qZfkHJtQCBNwklX4t23Xg-2BnjOdFF7M5pALR-2Bs19UV= IFwVf1woOh12Qvha1HhDxyS5-2FrgyPJLWACWr9OEwYqkUeS3k7qi-2BViExBkJCziQ1zWRXkgn= lzT2xnci-2B6HkCzML_5_fylF09WDx4VRLHs1TE6by-2BBG7a-2FGCqEfGCn-2BcOhNwQAU-2Fj= VnSSErjkqbG0-2F422WlhgmXpyRSc68Dd9TpoAucS8V-2Fqh6W0Rty9nU47ZZUghbPRZTjjs4LZ= jhaua4dlnM2AWAAVYAvxr-2FXVB3xcgS4mEx2rcN8zz8mrCf7stUfjXlz7FFhPfDRMhnvRdkkrD= v1KvRccHTRvG4JytS2c4gTCaR5R3zCSyaKKG2Q0G7BFkE-3D> - 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padding-right:0!importa= nt;} } @media yahoo { * {overflow: visible!important;} .y-overflow-hidden {overflow: hidden!important;} } </style>=20 <style> u + .body .gmail-screen { background:#000; mix-blend-mode:screen; } u + .body .gmail-difference { background:#000; mix-blend-mode:differenc= e; } </style>=20 <!--[if gte mso 9]><xml><o:OfficeDocumentSettings><o:AllowPNG/><o:PixelsPer= Inch>96</o:PixelsPerInch></o:OfficeDocumentSettings></xml><![endif]-->=20 <!--[if (gte mso 9)|(IE)]> <style type=3D"text/css"> ul li {text-indent:-1em; display:list-item; margin-left:-1em;} a,h1,h2,h3,h4,h5,h6,p,span,div,td,table,div,.mktoText,.mktoSnippet {f= ont-family:Arial, Helvetica, sans-serif !important;} </style> <![endif]-->=20 </head>=20 <body class=3D"body" style=3D"background-color:#F3F4F7;"><style type=3D"tex= t/css">div#emailPreHeader{ display: none !important; }</style><div id=3D"em= ailPreHeader" style=3D"mso-hide:all; visibility:hidden; opacity:0; color:tr= ansparent; mso-line-height-rule:exactly; line-height:0; font-size:0px; over= flow:hidden; border-width:0; display:none !important;">How to recognize and= report fraud and phishing attempts that impersonate Twilio and Twilio Send= Grid.</div>=20 <!--[if gte mso 9]><table role=3D"presentation" width=3D"100%" border=3D"0"= cellpadding=3D"0" cellspacing=3D"0" style=3D"width:100%;" bgcolor=3D"#F3F4= F7"><tr><td><!--<![endif]-->=20 <div style=3D"background-color:#F3F4F7; table-layout: fixed; -webkit-text-s= ize-adjust:100%; -ms-text-size-adjust:100%; width:100%; vertical-align:top;= ">=20 <table role=3D"presentation" class=3D"mob-full mktoContainer" id=3D"mainTab= le" border=3D"0" cellspacing=3D"0" cellpadding=3D"0" style=3D"width:600px; = overflow:visible; margin:0 auto; vertical-align:middle;" valign=3D"middle" = align=3D"center"> <tr class=3D"mktoModule" id=3D"header-a">=20 <td style=3D"background-color:#FFFFFF;">=20 <table role=3D"presentation" width=3D"100%" border=3D"0" cellpadding=3D"0" = cellspacing=3D"0" style=3D"min-width:100%;">=20 <tbody>=20 <tr>=20 <td style=3D"padding-left:20px; padding-right:20px; padding-top:20px; paddi= ng-bottom:20px;">=20 <table role=3D"presentation" width=3D"100%" border=3D"0" cellpadding=3D"0" = cellspacing=3D"0" style=3D"min-width:100%;">=20 <tbody>=20 <tr>=20 <td align=3D"left">=20 <table role=3D"presentation" class=3D"mob-align-default" border=3D"0" cellp= adding=3D"0" cellspacing=3D"0">=20 <tbody>=20 <tr>=20 <td>=20 <div class=3D"mktoSnippet" id=3D"header-a.snippet">=20 <p><a href=3D "https://u3528416.ct.sendgrid.net/ls/click?upn=3Du001.g2DXLgXBUJK96crKtJKHY= ILvaX7M6fauqf5QqJEW0CN4nzOJ-2BjxPDYnpBzDaW8gczP2TN4C6p0K8J6Y1-2B-2F-2Bbg7As= ahK8sU9bch3LweegBcLxv25zNsqdtOXGDRgRsyQ-2F3otspM8fjoiwiJPk7okHrUKPyBcm7lZ8k= ek6yhQ51tp54i-2BUefnYcM3FSbYM6vJECfZp_fylF09WDx4VRLHs1TE6by-2BBG7a-2FGCqEfG= Cn-2BcOhNwQAU-2FjVnSSErjkqbG0-2F422WlhgmXpyRSc68Dd9TpoAucS05hetEquVI43nm0Ma= un7rWYXbosie0s7h04ICoEeYmCHCPt-2FsVB8jojA-2B1NZbgZBBYQngDl3WaBvysHaJTQB-2Bw= d-2F71-2BhuJft8-2B0uiRoBmKBaidf8jb2ew-2FoeTpjPHCLp7fJft6FUnt3Qi0G9fQaUoY-3D= " target=3D"_blank" style=3D"text-decoration: none;" > <img src=3D"https://pages.twilio.com/rs/294-TKB-300/images/flex_em_twilio= _logo_v2.png" alt=3D"twilio" width=3D"120" style=3D"display: block; min-wid= th: 120px; max-width: 100%; height: auto;" border=3D"0" /> </a></p>=20 </div> </td>=20 </tr>=20 </tbody>=20 </table> </td>=20 </tr>=20 </tbody>=20 </table> </td>=20 </tr>=20 </tbody>=20 </table> </td>=20 </tr> <tr class=3D"mktoModule" id=3D"image-abb85e15a-e699-4693-b974-2e8b4cce2cb6"= >=20 <td style=3D"background-color:#FFFFFF;">=20 <table role=3D"presentation" width=3D"100%" border=3D"0" cellpadding=3D"0" = cellspacing=3D"0" style=3D"min-width:100%;">=20 <tbody>=20 <tr>=20 <td style=3D"padding-left:0px; padding-right:0px; padding-top:0px; padding-= bottom:20px;">=20 <table role=3D"presentation" width=3D"100%" border=3D"0" cellpadding=3D"0" = cellspacing=3D"0" style=3D"min-width:100%;">=20 <tbody>=20 <tr>=20 <td align=3D"center">=20 <div class=3D"mktoImg img-full mob-align-default" id=3D"image-a.imgc307f815= -3fb2-4473-932b-dace8bc47d4b" style=3D"max-width:600px;" mktolockimgsize=3D= "true" mktolockimgstyle=3D"true">=20 <a href=3D "https://u3528416.ct.sendgrid.net/ls/click?upn=3Du001.g2DXLgXBUJK96crKtJKHY= ILvaX7M6fauqf5QqJEW0CN4nzOJ-2BjxPDYnpBzDaW8gcQugZpfCQKc5M8zVmetpdH4o0-2FARG= OrCW9zONXP4VKBhYF3odV1Cs-2BnwQmL9GFtv1DEkWFJ2BBmVD2Fhkde6-2ByMq1dSarUHotWeb= lBLyWMinbL9P2YWMcuvnWj9f4RtNb7T4R_fylF09WDx4VRLHs1TE6by-2BBG7a-2FGCqEfGCn-2= BcOhNwQAU-2FjVnSSErjkqbG0-2F422WlhgmXpyRSc68Dd9TpoAucSxnluy57egx8Jnd5XhN0e5= DoycSbkWbfl4aP5kth58lVLdmIWgkl2hD6iCAxZvdTgiZ3CrZZ-2FP1Cb0Yvs8hvBucYIz68T1z= qzNd4ks31DeZywIDKxhxYmYnknUUI1dI43jFYepyaJ1nO16ODbAoEkPE-3D" target=3D"_bla= nk" > <img class=3D"img-full" src=3D"https://pages.twilio.com/rs/294-TKB-300/im= ages/Email_banner_Fraud_Ops_test.png" alt=3D"Email_banner_Fraud_Ops_test.pn= g" width=3D"600" style=3D"display:block; width:100% !important; max-width:6= 00px;" border=3D"0" /> </a>=20 </div> </td>=20 </tr>=20 </tbody>=20 </table> </td>=20 </tr>=20 </tbody>=20 </table> </td>=20 </tr> <tr class=3D"mktoModule" id=3D"paragraph23cf9d53-55da-4006-bf16-801eae9f637= e">=20 <td style=3D"background-color:#FFFFFF;">=20 <table role=3D"presentation" width=3D"100%" border=3D"0" cellpadding=3D"0" = cellspacing=3D"0" style=3D"min-width:100%;">=20 <tbody>=20 <tr>=20 <td style=3D"padding-left:20px; padding-right:20px; padding-top:0px; paddin= g-bottom:20px;">=20 <table role=3D"presentation" class=3D"link-normal" width=3D"100%" border=3D= "0" cellpadding=3D"0" cellspacing=3D"0" style=3D"min-width:100%;">=20 <tbody>=20 <tr>=20 <td>=20 <div role=3D"paragraph" class=3D"mktoText mob-text-default" id=3D"paragraph= .p2498667b-8c15-4b45-a954-4c1d65d68628" style=3D"font-family:'Open Sans', A= rial, sans-serif; font-size:14px; line-height:22px; font-weight:normal; tex= t-align:left; color:#000D25;">=20 <p><span style=3D"color: #000000;">Black Friday and Cyber Monday are just a= round the corner, and we know you=E2=80=99re focused on connecting with cus= tomers during one of the busiest times of the year. With higher traffic vol= umes, it=E2=80=99s also not uncommon to see a little extra noise from bad a= ctors.</span></p>=20 <p><br /><span style=3D"color: #000000;">We=E2=80=99re reaching out about t= his so you can spot these signals early and protect yourself and your custo= mers. In that same spirit of preparedness, we also want to help you brush u= p on account security since we=E2=80=99ve seen an increase in phishing camp= aigns that attempt to impersonate Twilio and Twilio SendGrid.</span><br /><= /p>=20 <p><br /><span style=3D"color: #000000;">These brand spoofing attempts can = be convincing, but there are clear signs to watch for. Here=E2=80=99s how t= o spot them and keep your account secure.</span></p>=20 </div> </td>=20 </tr>=20 </tbody>=20 </table> </td>=20 </tr>=20 </tbody>=20 </table> </td>=20 </tr> <tr class=3D"mktoModule" id=3D"headline4818ee1c5-0abd-4428-9e8a-5883bf201d0= 8">=20 <td style=3D"background-color:#FFFFFF;">=20 <table role=3D"presentation" width=3D"100%" border=3D"0" cellpadding=3D"0" = cellspacing=3D"0" style=3D"min-width:100%;">=20 <tbody>=20 <tr>=20 <td style=3D"padding-left:20px; padding-right:20px; padding-top:20px; paddi= ng-bottom:20px;">=20 <table role=3D"presentation" class=3D"link-normal" width=3D"100%" border=3D= "0" cellpadding=3D"0" cellspacing=3D"0" style=3D"min-width:100%;">=20 <tbody>=20 <tr>=20 <td> <h4 class=3D"mktoText mob-text-default" id=3D"headline4.h4137b7ad2-3e4= 7-4e8a-8cfc-098a56d68519" style=3D"font-family:'Open Sans', Arial, sans-ser= if; font-size:20px; line-height:24px; font-weight:800; text-align:left; col= or:#000D25;"> <p>How to spot brand impersonation and other suspicious messa= ges</p> </h4> </td>=20 </tr>=20 </tbody>=20 </table> </td>=20 </tr>=20 </tbody>=20 </table> </td>=20 </tr> <tr class=3D"mktoModule" id=3D"paragraphed1ecfb1-2929-4db7-8c56-2e0ee4b0c37= 0">=20 <td style=3D"background-color:#FFFFFF;">=20 <table role=3D"presentation" width=3D"100%" border=3D"0" cellpadding=3D"0" = cellspacing=3D"0" style=3D"min-width:100%;">=20 <tbody>=20 <tr>=20 <td style=3D"padding-left:20px; padding-right:20px; padding-top:0px; paddin= g-bottom:20px;">=20 <table role=3D"presentation" class=3D"link-normal" width=3D"100%" border=3D= "0" cellpadding=3D"0" cellspacing=3D"0" style=3D"min-width:100%;">=20 <tbody>=20 <tr>=20 <td>=20 <div role=3D"paragraph" class=3D"mktoText mob-text-default" id=3D"paragraph= .p4b444a82-4d20-4a15-955b-d999ac228c12" style=3D"font-family:'Open Sans', A= rial, sans-serif; font-size:14px; line-height:22px; font-weight:normal; tex= t-align:left; color:#000D25;">=20 <p>If you receive an unexpected email claiming to be from Twilio or SendGri= d, watch for these red flags:<strong><br /></strong></p>=20 </div> </td>=20 </tr>=20 </tbody>=20 </table> </td>=20 </tr>=20 </tbody>=20 </table> </td>=20 </tr> <tr class=3D"mktoModule" id=3D"paragraphb9611c30-1d02-4dcb-9f06-4594dc483ad= 1">=20 <td style=3D"background-color:#FFFFFF;">=20 <table role=3D"presentation" width=3D"100%" border=3D"0" cellpadding=3D"0" = cellspacing=3D"0" style=3D"min-width:100%;">=20 <tbody>=20 <tr>=20 <td style=3D"padding-left:20px; padding-right:20px; padding-top:0px; paddin= g-bottom:20px;">=20 <table role=3D"presentation" class=3D"link-normal" width=3D"100%" border=3D= "0" cellpadding=3D"0" cellspacing=3D"0" style=3D"min-width:100%;">=20 <tbody>=20 <tr>=20 <td>=20 <div role=3D"paragraph" class=3D"mktoText mob-text-default" id=3D"paragraph= .p2b63081f-c7f0-44d8-a103-e6d6db3ad52a" style=3D"font-family:'Open Sans', A= rial, sans-serif; font-size:14px; line-height:22px; font-weight:normal; tex= t-align:left; color:#000D25;">=20 <ul>=20 <li><span style=3D"color: #000000;"><strong>Fake domains or sender addresse= s:</strong> Scammers register domains that look almost identical to ours, l= ike using =E2=80=9Ctwiliio.com=E2=80=9D (with two i's) instead of</span> = =E2=80=9C<span style=3D"text-decoration: underline;"><a href=3D "https://u3528416.ct.sendgrid.net/ls/click?upn=3Du001.g2DXLgXBUJK96crKtJKHY= ILvaX7M6fauqf5QqJEW0CN4nzOJ-2BjxPDYnpBzDaW8gcDYFmmfM2G6sWaH04fF6jmA-2BppGEq= ryvOdpx-2F2a9l7YKrq5jEia8aligi1mGkvqzYWFZfef3BuQnuUfIWWpnW5MJGeOYYdHog36Uzp= p-2BkYAEZ0c-2BN9LWCGt3-2FZmC1BJXkudUA_fylF09WDx4VRLHs1TE6by-2BBG7a-2FGCqEfG= Cn-2BcOhNwQAU-2FjVnSSErjkqbG0-2F422WlhgmXpyRSc68Dd9TpoAucSyR1DUrZEQY-2B2PZf= DTbsF8iorgb4lZWyAxYLvXFeqsZHWRLsUxuvhGDAisvtd9EetVlfI8kbiCDhDTny-2BaVLCqzZK= sHzQn7hRpa67QZoc-2FV-2FXxhzIvjPy37pygwVr5Xsq8BBfoCP7dmFxZoq0PpES8E-3D" targ= et=3D"_blank" >twilio.com</a></span>=E2=80=9D</li>=20 <li><span style=3D"color: #000000;"><strong>Copied branding:</strong> Bad a= ctors may steal our logos, colors, and email templates to make their messag= es look authentic. Just because an email has a Twilio or SendGrid logo does= n't mean it came from us. Always check the sender and the actual domain the= email came from.</span></li>=20 <li><span style=3D"color: #000000;"><strong>Lookalike websites and suspicio= us URLs:</strong> Fake login pages are designed to mimic our Console or Sen= dGrid interface, often using URLs that are just one or two characters diffe= rent from the real thing.</span></li>=20 <li><span style=3D"color: #000000;"><strong>Urgent language:</strong> Twili= o does occasionally send time-sensitive notifications when there are real i= ssues affecting your account. Legitimate Twilio alerts will direct you to t= he Twilio Console to resolve issues, and we=E2=80=99ll never ask you to ver= ify your account or share sensitive information via email. However, scammer= s will use urgency to trick you into acting without thinking.</span></li>=20 </ul>=20 </div> </td>=20 </tr>=20 </tbody>=20 </table> </td>=20 </tr>=20 </tbody>=20 </table> </td>=20 </tr> <tr class=3D"mktoModule" id=3D"paragraph320cf398-47b3-4564-98ce-456b885816b= 6">=20 <td style=3D"background-color:#FFFFFF;">=20 <table role=3D"presentation" width=3D"100%" border=3D"0" cellpadding=3D"0" = cellspacing=3D"0" style=3D"min-width:100%;">=20 <tbody>=20 <tr>=20 <td style=3D"padding-left:20px; padding-right:20px; padding-top:0px; paddin= g-bottom:20px;">=20 <table role=3D"presentation" class=3D"link-normal" width=3D"100%" border=3D= "0" cellpadding=3D"0" cellspacing=3D"0" style=3D"min-width:100%;">=20 <tbody>=20 <tr>=20 <td>=20 <div role=3D"paragraph" class=3D"mktoText mob-text-default" id=3D"paragraph= .p971bf7c6-28d2-486c-95ff-77d95151bf67" style=3D"font-family:'Open Sans', A= rial, sans-serif; font-size:14px; line-height:22px; font-weight:normal; tex= t-align:left; color:#000D25;">=20 <p><span style=3D"font-size: 14px; color: #000000;">We'll never ask you to = share your password, two-factor authentication codes, or recovery codes and= we'll never request payment through gift cards or cryptocurrency. If someo= ne claiming to be from Twilio asks for these things, it's not us. </span><b= r /><br /><span style=3D"font-size: 14px; color: #000000;">If you receive a= ny suspicious messages, please forward them to the Twilio Fraud team at </s= pan><span style=3D"text-decoration: underline;"><a href=3D "https://u3528416.ct.sendgrid.net/ls/click?upn=3Du001.g2DXLgXBUJK96crKtJKHY= ILvaX7M6fauqf5QqJEW0CN4nzOJ-2BjxPDYnpBzDaW8gcZtEEBvbsnCcxQHYuZ8VsqIAi-2FQD9= P0G7rqXQF0ifxPMFB6Ah08G2ySyg-2BGr7YCYXFjWon3agx7dL6DcdeYPX5FcFmQ-2F6mTU0xtZ= 0TenWbyOgpYIuzOp8MwO7KsfuyvrobSj1_fylF09WDx4VRLHs1TE6by-2BBG7a-2FGCqEfGCn-2= BcOhNwQAU-2FjVnSSErjkqbG0-2F422WlhgmXpyRSc68Dd9TpoAucSwZ2rCUwQQKD-2BQmB1EUy= PXoTTmYjIYju9YN8N5mPLioDC5nzvI-2F38NooPOVoKn5x4XuwpxLo20kbXA7L3sETMiKvRgZwj= ytOgpVdeHuuuxus8LXtp0bJO5Eyqip6cC-2BUWujIgT2KR5uSHz91hKnqcho-3D" target=3D"= _blank" id=3D"" >fraud@twilio.com</a></span> <span style=3D"font-size: 14px; color: #000000= ;">and we'll investigate.</span></p>=20 </div> </td>=20 </tr>=20 </tbody>=20 </table> </td>=20 </tr>=20 </tbody>=20 </table> </td>=20 </tr> <tr class=3D"mktoModule" id=3D"headline46e01f54c-ae8b-4868-81cb-2f25b170b3a= 3">=20 <td style=3D"background-color:#FFFFFF;">=20 <table role=3D"presentation" width=3D"100%" border=3D"0" cellpadding=3D"0" = cellspacing=3D"0" style=3D"min-width:100%;">=20 <tbody>=20 <tr>=20 <td style=3D"padding-left:20px; padding-right:20px; padding-top:20px; paddi= ng-bottom:20px;">=20 <table role=3D"presentation" class=3D"link-normal" width=3D"100%" border=3D= "0" cellpadding=3D"0" cellspacing=3D"0" style=3D"min-width:100%;">=20 <tbody>=20 <tr>=20 <td> <h4 class=3D"mktoText mob-text-default" id=3D"headline4.h474058c4f-918= 0-4d44-a815-170fbcc20a65" style=3D"font-family:'Open Sans', Arial, sans-ser= if; font-size:20px; line-height:24px; font-weight:800; text-align:left; col= or:#000D25;"> <p>What to do if you've already clicked a link or entered inf= ormation</p> </h4> </td>=20 </tr>=20 </tbody>=20 </table> </td>=20 </tr>=20 </tbody>=20 </table> </td>=20 </tr> <tr class=3D"mktoModule" id=3D"paragraph75ebf04b-1e47-4329-a48b-ecc47fe6dcd= 7">=20 <td style=3D"background-color:#FFFFFF;">=20 <table role=3D"presentation" width=3D"100%" border=3D"0" cellpadding=3D"0" = cellspacing=3D"0" style=3D"min-width:100%;">=20 <tbody>=20 <tr>=20 <td style=3D"padding-left:20px; padding-right:20px; padding-top:0px; paddin= g-bottom:20px;">=20 <table role=3D"presentation" class=3D"link-normal" width=3D"100%" border=3D= "0" cellpadding=3D"0" cellspacing=3D"0" style=3D"min-width:100%;">=20 <tbody>=20 <tr>=20 <td>=20 <div role=3D"paragraph" class=3D"mktoText mob-text-default" id=3D"paragraph= .pc4727cee-be09-4421-af2a-eac3c43fc7ef" style=3D"font-family:'Open Sans', A= rial, sans-serif; font-size:14px; line-height:22px; font-weight:normal; tex= t-align:left; color:#000D25;">=20 <p><span style=3D"font-size: 14px; color: #000000;"><strong></strong></span= ><span style=3D"font-size: 14px; color: #000000;">We understand this can ha= ppen, and we recommend taking these steps to secure your account right away= :</span><strong><br /></strong></p>=20 </div> </td>=20 </tr>=20 </tbody>=20 </table> </td>=20 </tr>=20 </tbody>=20 </table> </td>=20 </tr> <tr class=3D"mktoModule" id=3D"paragraph6e72b988-8e6f-4816-a8a2-8ff3961d584= f">=20 <td style=3D"background-color:#FFFFFF;">=20 <table role=3D"presentation" width=3D"100%" border=3D"0" cellpadding=3D"0" = cellspacing=3D"0" style=3D"min-width:100%;">=20 <tbody>=20 <tr>=20 <td style=3D"padding-left:20px; padding-right:20px; padding-top:0px; paddin= g-bottom:20px;">=20 <table role=3D"presentation" class=3D"link-normal" width=3D"100%" border=3D= "0" cellpadding=3D"0" cellspacing=3D"0" style=3D"min-width:100%;">=20 <tbody>=20 <tr>=20 <td>=20 <div role=3D"paragraph" class=3D"mktoText mob-text-default" id=3D"paragraph= .pfc982f5c-0c0a-46e1-ac3d-b36326fb4526" style=3D"font-family:'Open Sans', A= rial, sans-serif; font-size:14px; line-height:22px; font-weight:normal; tex= t-align:left; color:#000D25;">=20 <ul>=20 <li><span style=3D"color: #000000;"><strong>Stop interacting with the site = immediately: </strong>Close the website and don't enter any additional info= rmation.</span></li>=20 <li><span style=3D"color: #000000;"><strong>Change your passwords right awa= y:</strong> Update your Twilio or SendGrid password immediately, and if you= 've used that password anywhere else, change those too. If you're a SendGri= d account owner, we recommend updating passwords for your teammates as well= . For Twilio accounts, consider updating passwords for other users on your = account. Using unique passwords for each service helps protect you.</span><= /li>=20 <li><span style=3D"color: #000000;"><strong>Add two-factor authentication t= o your account: </strong>Adding this extra layer of security makes it much = harder for anyone to access your account, even if they have your password.<= /span> <span style=3D"text-decoration: underline;"><a href=3D "https://u3528416.ct.sendgrid.net/ls/click?upn=3Du001.g2DXLgXBUJK96crKtJKHY= ILvaX7M6fauqf5QqJEW0CN4nzOJ-2BjxPDYnpBzDaW8gc2PML6vU0SRLeN7niwOVLfii5uXHAgV= FMDG2qevuu7UqfWumn4nhS8UCjkgMIb4koe46nTJHMNwIRebZG8YGxCJcYPuCzjYm3szPQaTbdx= nEmFy9IH2W4wGug2Jug0lBgHuV1_fylF09WDx4VRLHs1TE6by-2BBG7a-2FGCqEfGCn-2BcOhNw= QAU-2FjVnSSErjkqbG0-2F422WlhgmXpyRSc68Dd9TpoAucS4Ivz-2FVhXg56tCg5r-2FaL8zJA= fL6jFVFQNjnCPOVcbf3vILtCC2-2BgW9bLNXuszht7-2BfvENJw2-2BVUv6QpmY6lZ2w9r2jJYr= B7SA4O-2FD-2FDVE-2BFd22bQZtkUS-2BZtFoACU9rtl01HHG6biCBA38SkNRRE6FY-3D" targ= et=3D"_blank" id=3D"" >Follow this guide to set up two-factor authentication on your Twilio accou= nt</a></span> <span style=3D"color: #000000;">and this</span> <span style= =3D"text-decoration: underline;"><a href=3D "https://u3528416.ct.sendgrid.net/ls/click?upn=3Du001.g2DXLgXBUJK96crKtJKHY= ILvaX7M6fauqf5QqJEW0CN4nzOJ-2BjxPDYnpBzDaW8gcXmH-2Fuk4I1rvnpLsxeVD8ZE9KxFT4= M2gV-2BxX-2F-2Fahj7flaTVkJ2eTPAzYsM0bFsZSgd6EsXmX3sDMh4vEXfXdHwWN3UGyjk63bx= EVb9FsIhPdTykFSPAqQmycXq9U-2Bxysl3Ivi_fylF09WDx4VRLHs1TE6by-2BBG7a-2FGCqEfG= Cn-2BcOhNwQAU-2FjVnSSErjkqbG0-2F422WlhgmXpyRSc68Dd9TpoAucS9AKTsfvH-2BoY4x01= OCQSMgFsnMwr9NpBIp1EhRziPondC0qW9RCJGCeU4HAFRaoFC1-2BGkCR2AUqgXbbqPTW051V1M= ALF28p07vmaYviEOFeReFLOyfEglcaPp1ZCWDb-2BludtfiU36qOlYR-2Bs4ut9JmA-3D" targ= et=3D"_blank" >guide for setting it up in Twilio SendGrid</a></span>.</li>=20 <li><span style=3D"color: #000000;"><strong>Rotate your API credentials: </= strong>This ensures that any compromised keys can't be used to access your = account.</span></li>=20 <li><span style=3D"color: #000000;"><strong>Review your recent account acti= vity: </strong>Look for anything unexpected, like changes to your settings = or API calls you didn't make. If you spot something concerning, let us know= right away.</span></li>=20 <li><span style=3D"color: #000000;"><strong>Reach out to our Twilio Help Ce= nter Assistant: </strong>If you have any questions, visit our</span> <span = style=3D"text-decoration: underline;"><a href=3D "https://u3528416.ct.sendgrid.net/ls/click?upn=3Du001.g2DXLgXBUJK96crKtJKHY= ILvaX7M6fauqf5QqJEW0CN4nzOJ-2BjxPDYnpBzDaW8gcL5Uc0-2BB6n2bFVknLhhooKROae5kO= iV3DwCY5ytc49yfdMPYCYNK68nt92tGSSEUIEVnNB4jfTZTrHiMutgZUBmEJOC-2BSbM0tqMolT= QoQaRJ4xMm6-2FSjw1Ba45T72CcyLNevk_fylF09WDx4VRLHs1TE6by-2BBG7a-2FGCqEfGCn-2= BcOhNwQAU-2FjVnSSErjkqbG0-2F422WlhgmXpyRSc68Dd9TpoAucS-2F4KST-2FP0Z3Mje8Qa0= z4ywTnRJznxZ7mZoeJ5isfDz2vzKR9KEzw72m1L84dNZWdcpHj1gNvmYY1nIhLCidKxhWDnidQ1= nkZzydgBWvsxbsRw0srAAf7pcDu-2FueLQOTlo1iKcFbHFSbcmLkfC3qKkkY-3D" target=3D"= _blank" id=3D"" >Twilio Help Center Assistant</a></span> <span style=3D"color: #000000;">fo= r more information on keeping your account secure.</span></li>=20 </ul>=20 </div> </td>=20 </tr>=20 </tbody>=20 </table> </td>=20 </tr>=20 </tbody>=20 </table> </td>=20 </tr> <tr class=3D"mktoModule" id=3D"headline4194bc4d3-36f9-4e01-85ef-bcecbbbc734= 2">=20 <td style=3D"background-color:#FFFFFF;">=20 <table role=3D"presentation" width=3D"100%" border=3D"0" cellpadding=3D"0" = cellspacing=3D"0" style=3D"min-width:100%;">=20 <tbody>=20 <tr>=20 <td style=3D"padding-left:20px; padding-right:20px; padding-top:10px; paddi= ng-bottom:20px;">=20 <table role=3D"presentation" class=3D"link-normal" width=3D"100%" border=3D= "0" cellpadding=3D"0" cellspacing=3D"0" style=3D"min-width:100%;">=20 <tbody>=20 <tr>=20 <td> <h4 class=3D"mktoText mob-text-default" id=3D"headline4.h48436ef57-b61= 1-463e-bd50-86b9755f18ed" style=3D"font-family:'Open Sans', Arial, sans-ser= if; font-size:20px; line-height:24px; font-weight:800; text-align:left; col= or:#000D25;"> <p>Need a hand?</p> </h4> </td>=20 </tr>=20 </tbody>=20 </table> </td>=20 </tr>=20 </tbody>=20 </table> </td>=20 </tr> <tr class=3D"mktoModule" id=3D"paragraph3ff98d76-2d64-4e63-a9b4-27d5c5d9935= 6">=20 <td style=3D"background-color:#FFFFFF;">=20 <table role=3D"presentation" width=3D"100%" border=3D"0" cellpadding=3D"0" = cellspacing=3D"0" style=3D"min-width:100%;">=20 <tbody>=20 <tr>=20 <td style=3D"padding-left:20px; padding-right:20px; padding-top:0px; paddin= g-bottom:20px;">=20 <table role=3D"presentation" class=3D"link-normal" width=3D"100%" border=3D= "0" cellpadding=3D"0" cellspacing=3D"0" style=3D"min-width:100%;">=20 <tbody>=20 <tr>=20 <td>=20 <div role=3D"paragraph" class=3D"mktoText mob-text-default" id=3D"paragraph= .p64c2a846-2198-4db5-8ef7-c4d2fd01b259" style=3D"font-family:'Open Sans', A= rial, sans-serif; font-size:14px; line-height:22px; font-weight:normal; tex= t-align:left; color:#000D25;">=20 <p><span style=3D"font-size: 14px; color: #000000;">For more information ab= out protecting your account and more, check out these resources:</span><str= ong><br /></strong></p>=20 </div> </td>=20 </tr>=20 </tbody>=20 </table> </td>=20 </tr>=20 </tbody>=20 </table> </td>=20 </tr> <tr class=3D"mktoModule" id=3D"paragraph636a910d-64b5-4cd5-a238-e5c6f11e96e= a">=20 <td style=3D"background-color:#FFFFFF;">=20 <table role=3D"presentation" width=3D"100%" border=3D"0" cellpadding=3D"0" = cellspacing=3D"0" style=3D"min-width:100%;">=20 <tbody>=20 <tr>=20 <td style=3D"padding-left:20px; padding-right:20px; padding-top:0px; paddin= g-bottom:20px;">=20 <table role=3D"presentation" class=3D"link-normal" width=3D"100%" border=3D= "0" cellpadding=3D"0" cellspacing=3D"0" style=3D"min-width:100%;">=20 <tbody>=20 <tr>=20 <td>=20 <div role=3D"paragraph" class=3D"mktoText mob-text-default" id=3D"paragraph= .pf77eff75-20ff-4aef-b353-c4e0f0d8f0df" style=3D"font-family:'Open Sans', A= rial, sans-serif; font-size:14px; line-height:22px; font-weight:normal; tex= t-align:left; color:#000D25;">=20 <ul>=20 <li><span style=3D"text-decoration: underline;"><a href=3D "https://u3528416.ct.sendgrid.net/ls/click?upn=3Du001.g2DXLgXBUJK96crKtJKHY= ILvaX7M6fauqf5QqJEW0CN4nzOJ-2BjxPDYnpBzDaW8gc2PML6vU0SRLeN7niwOVLfii5uXHAgV= FMDG2qevuu7UqfWumn4nhS8UCjkgMIb4koe46nTJHMNwIRebZG8YGxCJcYPuCzjYm3szPQaTbdx= nEmFy9IH2W4wGug2Jug0lBg3rcM_fylF09WDx4VRLHs1TE6by-2BBG7a-2FGCqEfGCn-2BcOhNw= QAU-2FjVnSSErjkqbG0-2F422WlhgmXpyRSc68Dd9TpoAucS9uEgHHF9VzVQnl3NpGeiiI5Epz2= kpGCLV935ImXDsf1umb2bagNg1ULfq-2BnM-2FLv-2B3-2FBMD9nuayIX0I9f6cDaCmqY3vr2Pn= KhAarNZsAdAS78oZOz5KHUlJSc7enHP1L0CQ-2B27CSYciPfrpEaqnr-2F7g-3D" target=3D"= _blank" id=3D"" >Enable Two-Factor Authentication on your Twilio Account</a></span></li>=20 <li><span style=3D"text-decoration: underline;"><a href=3D "https://u3528416.ct.sendgrid.net/ls/click?upn=3Du001.g2DXLgXBUJK96crKtJKHY= ILvaX7M6fauqf5QqJEW0CN4nzOJ-2BjxPDYnpBzDaW8gcQgxF-2BQWJqtJy78-2FeltcJxIMutv= nHbgbnnykVuvKj5-2Bl7M7UgM9AZwkkCapc6-2FnXJKoBvX8bWMyMjhNl6BnPP-2FY6d-2Bjm9t= ZgNsJkkiFLFOad8EPCLfCy-2B8WgHrL6UXbH1myC2_fylF09WDx4VRLHs1TE6by-2BBG7a-2FGC= 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style=3D"text-decoration: underline;"><a href=3D "https://u3528416.ct.sendgrid.net/ls/click?upn=3Du001.g2DXLgXBUJK96crKtJKHY= ILvaX7M6fauqf5QqJEW0CN4nzOJ-2BjxPDYnpBzDaW8gcZcxCsqFDb6ddHwYbSAa-2F20PGerVA= mcHTSGtcql22yDxYZYExKqHxSyagL0CWpJmvk14NUeSOr1C8sDMmKo1PrmTNYwVwLPGzPE8YOAf= tN2FcvNLrpTDheWVQvdIUkhQZkaRb_fylF09WDx4VRLHs1TE6by-2BBG7a-2FGCqEfGCn-2BcOh= NwQAU-2FjVnSSErjkqbG0-2F422WlhgmXpyRSc68Dd9TpoAucSy5WCOft8WzOyzqedIEqsR1LWT= GznC26hS0YvvmYy-2BAq688OUlj4CcRbllz2Bn1WUo7nJ9NBtTpobAvB92A7DU1WW3OQz1GGeQI= lO3KdKI4BoXXwlfB6Yvcd7PJ-2FDHlsXclP9ubFGFrNF4T7qnusP3A-3D" target=3D"_blank= " id=3D"" >Twilio Trust Center</a></span></li>=20 <li><span style=3D"text-decoration: underline;"><a href=3D "https://u3528416.ct.sendgrid.net/ls/click?upn=3Du001.g2DXLgXBUJK96crKtJKHY= ILvaX7M6fauqf5QqJEW0CN4nzOJ-2BjxPDYnpBzDaW8gccccmDNFKDJJ8z6aXwL2HcUIxqYuoq8= JkZjnVeAC-2Br1Zn87SJcnPHzmGFc8i-2B-2FxGJDJ53UJwA1QV-2F3SllPBU-2B6cc88CYfcEQ= 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>Proactive Steps for Customers Experiencing Account Takeover</a></span></li= >=20 <li><span style=3D"text-decoration: underline;"><a href=3D "https://u3528416.ct.sendgrid.net/ls/click?upn=3Du001.g2DXLgXBUJK96crKtJKHY= ILvaX7M6fauqf5QqJEW0CN4nzOJ-2BjxPDYnpBzDaW8gcP5blDjnPRX3YVe562-2FfvBhUN1yYM= YJmNYeoRvdGta3j8-2B2riieV8hGEueqo-2FnbfbSFNuIWtEW-2FHQc7zmP1d0TYrf79WvQcN4E= 5OmuEh-2F72c9XUVvFP-2BkDvXuEVLrkrEOZGrP_fylF09WDx4VRLHs1TE6by-2BBG7a-2FGCqE= fGCn-2BcOhNwQAU-2FjVnSSErjkqbG0-2F422WlhgmXpyRSc68Dd9TpoAucS5RR3oWPvFgPOBR8= Un-2FIA9GTEtmDgEJfkQVrzCgsDUxStNShsye50vMZxBbnjCxpKPtWgLjK0zdSSJa8Z21b7yxGM= ZaBphVyyNJ1aqMRwvUcPLX6qbV6b1zlEyAIJfHeDqBLXMcPmlLVPtWGRJ4ecWA-3D" target= =3D"_blank" id=3D"" >October 2025 Fraud Update: How ISVs can Prepare for the Holiday Season</a>= </span></li>=20 <li><span style=3D"text-decoration: underline;"><a href=3D "https://u3528416.ct.sendgrid.net/ls/click?upn=3Du001.g2DXLgXBUJK96crKtJKHY= ILvaX7M6fauqf5QqJEW0CN4nzOJ-2BjxPDYnpBzDaW8gcXmH-2Fuk4I1rvnpLsxeVD8ZE9KxFT4= M2gV-2BxX-2F-2Fahj7flaTVkJ2eTPAzYsM0bFsZSgd6EsXmX3sDMh4vEXfXdHwWN3UGyjk63bx= EVb9FsIhPdTykFSPAqQmycXq9U-2Bxyslv-ZP_fylF09WDx4VRLHs1TE6by-2BBG7a-2FGCqEfG= Cn-2BcOhNwQAU-2FjVnSSErjkqbG0-2F422WlhgmXpyRSc68Dd9TpoAucSzL5pdroOM0kIiq1Un= JFxJlxmNQmfkfyuQIq9sCM-2B-2BjllxXYuQD5zvFX0TzjzBLO3-2BV-2FKcNlo6gHZWXpAPDyZ= -2FTAxBMle39RMzmA2xB9OAZoVaMBkwPs9L102VppmGaw29GJpN72o8i868CPBxQl0x8-3D" ta= rget=3D"_blank" >Setting Up Two-Factor Authentication | Twilio SendGrid</a></span></li>=20 <li><span style=3D"text-decoration: underline;"><a href=3D "https://u3528416.ct.sendgrid.net/ls/click?upn=3Du001.g2DXLgXBUJK96crKtJKHY= ILvaX7M6fauqf5QqJEW0CN4nzOJ-2BjxPDYnpBzDaW8gcOiA7IJy6eXCkB2IC76lui9msZCTpoa= 84MBwx7lAzEoqbQ0PJEvSS-2FKdgnuB0Qo2mIgIXfxDkz7C-2FhZShk349luvTCJCvgWuFZxokV= -2FK4TPZ1lrj-2B0sKwPVZRSYzyxwnnC-KJ_fylF09WDx4VRLHs1TE6by-2BBG7a-2FGCqEfGCn= -2BcOhNwQAU-2FjVnSSErjkqbG0-2F422WlhgmXpyRSc68Dd9TpoAucS3VFHv1rkKIzJtikjEzR= 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</tbody>=20 </table> </td>=20 </tr> <tr class=3D"mktoModule" id=3D"paragraph1dfd0ba8-8213-4fff-b055-f7aaa68680c= 8">=20 <td style=3D"background-color:#FFFFFF;">=20 <table role=3D"presentation" width=3D"100%" border=3D"0" cellpadding=3D"0" = cellspacing=3D"0" style=3D"min-width:100%;">=20 <tbody>=20 <tr>=20 <td style=3D"padding-left:20px; padding-right:20px; padding-top:0px; paddin= g-bottom:20px;">=20 <table role=3D"presentation" class=3D"link-normal" width=3D"100%" border=3D= "0" cellpadding=3D"0" cellspacing=3D"0" style=3D"min-width:100%;">=20 <tbody>=20 <tr>=20 <td>=20 <div role=3D"paragraph" class=3D"mktoText mob-text-default" id=3D"paragraph= .p8efc25fd-50dd-465d-a3be-b29f68a189b9" style=3D"font-family:'Open Sans', A= rial, sans-serif; font-size:14px; line-height:22px; font-weight:normal; tex= t-align:left; color:#000D25;">=20 <p><span style=3D"color: #000000;">Thanks for building with Twilio.</span><= br /><br /><span style=3D"color: #000000;">=E2=80=93Team Twilio</span></p>=20 </div> </td>=20 </tr>=20 </tbody>=20 </table> </td>=20 </tr>=20 </tbody>=20 </table> </td>=20 </tr> <tr class=3D"mktoModule" id=3D"footer-b">=20 <td style=3D"background-color:#000D25;">=20 <table role=3D"presentation" width=3D"100%" border=3D"0" cellpadding=3D"0" = cellspacing=3D"0" style=3D"min-width:100%;">=20 <tbody>=20 <tr>=20 <td style=3D"padding-left:20px; padding-right:20px; padding-top:36px; paddi= ng-bottom:36px;">=20 <table role=3D"presentation" width=3D"100%" border=3D"0" cellpadding=3D"0" = cellspacing=3D"0" style=3D"min-width:100%;">=20 <tbody>=20 <tr>=20 <td>=20 <div class=3D"mktoSnippet" id=3D"footer-a.snippet">=20 <table role=3D"presentation" class=3D"link-alt" width=3D"100%" border=3D"0"= cellpadding=3D"0" cellspacing=3D"0" style=3D"min-width: 100%;">=20 <tbody>=20 <tr>=20 <td align=3D"center">=20 <table border=3D"0" cellpadding=3D"0" cellspacing=3D"0">=20 <tbody>=20 <tr>=20 <td><a href=3D "https://u3528416.ct.sendgrid.net/ls/click?upn=3Du001.g2DXLgXBUJK96crKtJKHY= 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