Sid Gifari From Gifari Industries - BD Cyber Security Team
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Editing: 1762778924.M927108P895512.mgh-web11.maghost.ro,S=9565,W=9766:2,S
Return-Path: <support@twiliosendgrid.zendesk.com> Delivered-To: charles_nichols@naturallights.biz Received: from mgh-web11.maghost.ro by mgh-web11.maghost.ro with LMTP id qA8RNyzfEWkYqg0AJwI5NA (envelope-from <support@twiliosendgrid.zendesk.com>) for <charles_nichols@naturallights.biz>; Mon, 10 Nov 2025 14:48:44 +0200 Return-path: <support@twiliosendgrid.zendesk.com> Envelope-to: charles_nichols@naturallights.biz Delivery-date: Mon, 10 Nov 2025 14:48:44 +0200 Received: from mta-out3.pod27.use2.zdsys.com ([192.161.152.33]:57158) by mgh-web11.maghost.ro with esmtps (TLS1.3) tls TLS_AES_256_GCM_SHA384 (Exim 4.98) (envelope-from <support@twiliosendgrid.zendesk.com>) id 1vIRK9-00000003qAU-04LM for charles_nichols@naturallights.biz; Mon, 10 Nov 2025 14:48:44 +0200 Received: from zendesk.com (unknown [127.0.0.6]) by mta-out15.pod27.use2.zdsys.com (Zendesk) with ESMTP id 66ccd07e-043a-40b1-b55e-e5656dcd8481 for <charles_nichols@naturallights.biz>; Mon, 10 Nov 2025 12:48:03 +0000 (UTC) Date: Mon, 10 Nov 2025 12:48:03 +0000 From: "Twilio Support (Twilio SendGrid Support)" <support@twiliosendgrid.zendesk.com> Reply-To: Twilio SendGrid Support <support+idPEKDNZ-R66NL@twiliosendgrid.zendesk.com> To: unified_acct_US5d6716842ed6c1961cf37d8728fa6c88 <charles_nichols@naturallights.biz> Message-ID: <PEKDNZR66NL_6911df032470c_dcc544efe2a366_sprut@zendesk.com> In-Reply-To: <PEKDNZR66NL@zendesk.com> Subject: [SendGrid Support] Re: #24078250 Mime-Version: 1.0 Content-Type: multipart/alternative; boundary="--==_mimepart_6911df03522ef_6215b039333"; charset=utf-8 Content-Transfer-Encoding: 7bit X-Delivery-Context: event-id-43145550927771 Auto-Submitted: auto-generated X-Auto-Response-Suppress: All X-Mailer: Zendesk Mailer X-Zendesk-From-Account-Id: c52caba X-Zendesk-Email-Id: 01K9PWY8DGFQTHF11ZFXJAZ5M6 DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=zendesk.com; q=dns/txt; s=zendesk2; t=1762778883; bh=QRkSvK1D+T5VZWkq1i9gp3MGnKIbKQzgp2JXtz1LK4U=; h=date:from:reply-to:to:message-id:in-reply-to:subject:mime-version:content-type:content-transfer-encoding; b=EahSp4QqDOHjV4Iw9avOPJnXroyHxFkOgcU5K+H2LXzj80rksRlWrXbwPC5pqEL8L7F377d4zA6wPIpX/6OqEMNXuAGO3/r0B1Bai7z34f11dGPHQJCgdw+djYXgozQ3DhiZbooyy0fN5WxpXVRjjLcmwWbzXgUzfDVOkgAs7k5qcb5Y+AARvuvMhWaKTCAB7/p81ZajZQvrjt4MlhMOUPNy51TzwVGjYvSiaSuwkvu2sA6GMuNN5fODynnFksJHjTH5RMoUAPJzxJfrgo4HKaztlExD3p8LNW/8lbDVb/2hsNEPpS5bXCSLOZpic7AeG9XeFQzGls49Qrwnbn2O0A== ----==_mimepart_6911df03522ef_6215b039333 Content-Type: text/plain; charset=utf-8 Content-Transfer-Encoding: quoted-printable ## In replies all text above this line is added to the ticket ## Your ticket, #24078250 has been deemed solved. <p><b>To re-open this ticket or add additional comments, follow the link = here support.sendgrid.com/hc/requests/24078250. You can also re-open this= ticket by responding directly to this email. Please make sure to Reply A= ll to ensure your comment is added to the ticket.</b></p> <p><em>We would love to hear from you! As part of our continuous improvem= ent process for how we better support our customers, you may receive a cu= stomer satisfaction survey by email and would love your participation.</e= m></p> <p>---------------------------------------------- Twilio Support, Nov 10, 2025, 4:48=E2=80=AFAM PST Hello, We appreciate your interest in Twilio SendGrid and your efforts in comple= ting our account creation process. After a thorough review, we regret to = inform you that we are unable to proceed with activating your account (un= ified_acct_US5d6716842ed6c1961cf37d8728fa6c88 - 57212770) at this time. Ensuring the security and integrity of our platform is our top priority, = and our vetting process is designed to detect potential risks. While we u= nderstand the importance of transparency, we are not able to provide the = specifics of our vetting process. We want to emphasize that our decision is based on stringent security mea= sures and our commitment to the safety of all our users. Thank you for considering Twilio SendGrid. Sincerely, Onboarding & Compliance Operations</p> -------------------------------- This email is a service from SendGrid. [PEKDNZ-R66NL]= ----==_mimepart_6911df03522ef_6215b039333 Content-Type: text/html; charset=utf-8 Content-Transfer-Encoding: quoted-printable <!DOCTYPE html><html><head> <meta http-equiv=3D"Content-Type" content=3D"text/html; charset=3Dutf-8= "> <style type=3D"text/css"> table td { border-collapse: collapse; } = </style> <style type=3D"text/css"> @media only screen and (max-width: 768px) { .simplified-email-footer .namecard { display: block; min-width: 100%; padding: 0 0 16px 0; } .simplified-email-footer .content { padding: 16px; } } </style> </head> <body style=3D"width: 100%!important; margin: 0; padding: 0;"> <div style=3D"padding: 10px ; line-height: 18px; font-family: 'Lucida G= rande',Verdana,Arial,sans-serif; font-size: 12px; color:#444444;"> <div style=3D"color: #b5b5b5;">## In replies all text above this line= is added to the ticket ##</div> <p dir=3D"ltr">Your ticket, <a target=3D"_blank" href=3D"https://supp= ort.sendgrid.com/hc/requests/24078250">#24078250</a> has been deemed solv= ed.</p><p dir=3D"ltr"></p><p dir=3D"ltr"><b>To re-open this ticket or add= additional comments, follow the link here support.sendgrid.com/hc/reques= ts/24078250. You can also re-open this ticket by responding directly to t= his email. Please make sure to Reply All to ensure your comment is added = to the ticket.</b></p><p dir=3D"ltr"></p><p dir=3D"ltr"><em>We would love= to hear from you! As part of our continuous improvement process for how = we better support our customers, you may receive a customer satisfaction = survey by email and would love your participation.</em></p><p dir=3D"ltr"= ></p><p dir=3D"ltr"></p><div style=3D"margin-top: 25px" data-version=3D"2= "><table class=3D"zd-liquid-comment" width=3D"100%" cellpadding=3D"0" cel= lspacing=3D"0" border=3D"0" role=3D"presentation"> <tbody><tr> <td wi= dth=3D"100%" style=3D"padding: 15px 0; border-top: 1px dotted #c5c5c5;"> = <table width=3D"100%" cellpadding=3D"0" cellspacing=3D"0" border=3D"= 0" style=3D"table-layout:fixed;" role=3D"presentation"> <tbody><tr= > <td valign=3D"top" style=3D"padding: 0 15px 0 15px= ; width: 40px;"> <img width=3D"40" height=3D"40" alt=3D"" st= yle=3D"height: auto; line-height: 100%; outline: none; text-decoration: n= one; -webkit-border-radius: 5px; -moz-border-radius: 5px; border-radius: = 5px;" src=3D"https://twilio.zendesk.com/images/2016/default-avatar-80.png= "> </td> <td width=3D"100%" style=3D"paddin= g: 0; margin: 0;" valign=3D"top"> <p style=3D"font-family:'Luc= ida Grande','Lucida Sans Unicode','Lucida Sans',Verdana,Tahoma,sans-serif= ; font-size: 15px; line-height: 18px; margin-bottom: 0; margin-top: 0; pa= dding: 0; color:#1b1d1e;" dir=3D"ltr"> = <strong>Twilio Support</strong> (SendGrid) = </p> <p style=3D"font-family:'Lucida G= rande','Lucida Sans Unicode','Lucida Sans',Verdana,Tahoma,sans-serif; fon= t-size: 13px; line-height: 25px; margin-bottom: 15px; margin-top: 0; padd= ing: 0; color:#bbbbbb;" dir=3D"ltr"> Nov 10, 2025, 4:48=E2=80= =AFAM PST </p> <div class=3D= "zd-comment" dir=3D"auto" style=3D"color: #2b2e2f; line-height: 22px; mar= gin: 15px 0;"><p dir=3D"ltr" style=3D"color: #2b2e2f; line-height: 22px; = margin: 15px 0;">Hello,</p><p dir=3D"ltr" style=3D"color: #2b2e2f; line-h= eight: 22px; margin: 15px 0;">We appreciate your interest in Twilio SendG= rid and your efforts in completing our account creation process. After a = thorough review, we regret to inform you that we are unable to proceed wi= th activating your account (unified_acct_US5d6716842ed6c1961cf37d8728fa6c= 88 - 57212770) at this time.</p><p dir=3D"ltr" style=3D"color: #2b2e2f; l= ine-height: 22px; margin: 15px 0;">Ensuring the security and integrity of= our platform is our top priority, and our vetting process is designed to= detect potential risks. While we understand the importance of transparen= cy, we are not able to provide the specifics of our vetting process.</p><= p dir=3D"ltr" style=3D"color: #2b2e2f; line-height: 22px; margin: 15px 0;= ">We want to emphasize that our decision is based on stringent security m= easures and our commitment to the safety of all our users.</p><p dir=3D"l= tr" style=3D"color: #2b2e2f; line-height: 22px; margin: 15px 0;">Thank yo= u for considering Twilio SendGrid.</p><p dir=3D"ltr" style=3D"color: #2b2= e2f; line-height: 22px; margin: 15px 0;">Sincerely,<br> Onboarding & Compliance Operations</p><p dir=3D"ltr"></p></div> = </td> </tr> </tbody></table> </td> </tr><= /tbody></table></div> <div style=3D"color: #9e9e9e; margin: 10px 0 14px 0; padding-top: 10p= x; border-top: 1px solid #eeeeee;"> This email is a service from SendGrid. Delivered by <a href=3D"http= ://www.zendesk.com" style=3D"color:black" target=3D"_new">Zendesk</a>. </div> </div> <span style=3D"color:#FFFFFF" aria-hidden=3D"true" class=3D"zd_encoded_id= ">[PEKDNZ-R66NL]</span> </body></html>= ----==_mimepart_6911df03522ef_6215b039333--
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