MIME-Version: 1.0 Date: Wed, 14 Jan 2026 01:51:14 +0200 From: heads@naturallights.biz To: Twilio Support Subject: Re: Request# 24708130 | Ban In-Reply-To: <7R2JV1Y2DRX_6966d6f415456_6a6d34803a4819_sprut@zendesk.com> References: <7R2JV1Y2DRX_6966d6f415456_6a6d34803a4819_sprut@zendesk.com> User-Agent: Roundcube Webmail/1.6.9 Message-ID: <8e490906145bfebcd6da1a75f922318b@naturallights.biz> X-Sender: heads@naturallights.biz Content-Type: text/plain; charset=UTF-8; format=flowed Content-Transfer-Encoding: 8bit On 2026-01-14 01:36, [System] Zenticket (Twilio Support) wrote: > ## In replies all text above this line is added to the ticket ## > > unified_acct_US1567aae4bdbeaa3fb1599cf4f89db4aa > > Jan 13, 2026, 3:36 PM PST > > Dear SendGrid Customer, > > Unfortunately, your email practices have caused our automated systems > to flag your account for termination. Your sending practices, metrics > and external reputation are indicative of abuse and as such your > account has been closed. > > We sincerely apologize for this account being closed, and for any > inconvenience this may cause you. > > Sincerely, > SendGrid Compliance > > **Please respond directly to this ticket in order to start the > reactivation process.** We apologize for any inconvenience this may > have caused. Thank you for using SendGrid. > > Customer UserID: 58532483 > Customer Username: unified_acct_US1567aae4bdbeaa3fb1599cf4f89db4aa > Customer Email: heads@naturallights.biz > > ------------------------- > Your Twilio Ticket ID # 24708130 > View your ticket in Help Center: > https://help.twilio.com/tickets/24708130 > Encoded ID # [7R2JV1-Y2DRX] > > This email is a service from Twilio. Delivered by Zendesk [1]. > [7R2JV1-Y2DRX] > > Links: > ------ > [1] http://www.zendesk.com Hello Team, I hope you are doing well, I did not engage in any strange conduct on my account, so why would it be closed? I saw this error when I tried to log in. This account is not accessible to you. For assistance, please get in touch with your administrator or support. Additionally, I received this ban mail on my mail ID after checking my mail. Best Regards, Heads